Wellbeing - Desert City

Desert City Wellbeing

Your Hotel Services Management Partner

Desert City is a hotel services management company that believes in assisting facilities to provide the best services they can. We believe in a hands-on approach working alongside you to improve the overall resident experience. Our management have over 20 years experience in this area.

Formulas to Success

We’re more than just a company; we’re a team driven by a passion for delivering outstanding customer service consistentl

Insource

A solution that empowers you to regain control, whilst we elevate quality, ensure unwavering consistency, and optimize your bottom-line results.

Hybrid

We retain key talent While Enhancing Systems and Expertise for Uncompromising Quality, Consistency, and Optimal Cost Efficiency

Full Outsourcing

We retain your team and handle everything, executing our jointly agreed plan to boost quality, guarantee unwavering consistency, and optimize your bottom-line results.

Experience an unbeatable synergy

Your operation, our expertise!

We will manage your Staffing Issues with you. Recruiting and training skilled professionals to provide a service that is resident focused.

We will implement solutions that will reduce cost overruns. We will review your current operations and set a plan to reduce costs whilst maintaining quality.

We will review your current systems and if required implement systems and processes to ensure you meet your statutory compliance obligations. We will set out a plan and implement that plan with your organisation.

We will be hands-on catering, cleaning and hotel services experts. Working in your facility with the Catering personnel to improve service and quality for your residents immediately and ongoing

Low Risk, Guaranteed Success

Implementing a ‘management only’ model we keep the risk of change to a minimum.

Cost Efficiency

Cut operational costs smartly, and preserving your satisfaction levels

Staffing

Recruiting and training skilled professionals

Customer Choice

Adaptive and responsive to resident's needs

Purchasing Power

We drive your cost down by leveraging off our volumedriven deals

Retained Control

You can keep operations inhouse while gaining the advantages of our expertise

Compliance Enhancement

Stay ahead in compliance standards effortlessly.

Customer-centric approach

Our feedback systems ensure swift actions to meet residents' needs and expectations

Good Food

Innovative tasty nutritious food, offered from a a la carte style menu

Heightened Quality

Elevate the quality of services for enhanced satisfaction.

Our values - What we stand for

Food

Service

People

Great Chefs
Go over and above
Customer Focused
Sensible with safety
first
Free thinkers
Free thinkers
Genuine
Committed

Supply

The Team - Years of Experience

30+

Years of Experience

Desert City Wellness Management and directors are career contract caterers. Our Company is borne from experience but with an energy to really transform the industry. You will notice a distinct step change in our approach and the outcomes we achieve.

Team & Support

All team members are tried, industry professionals with vast experience in the field. Support services are lean and operate with only the resources required to get the job done. Our HSE, HR and Procurement functions are either done in-house or out-sourced when demand requires.

Andrew Hudson

Career caterer starting at age 16 in 5 star hotels. 15 years senior executive (last 8 years as CEO) for both public and private equity owned organisations. Chef qualified; worked extensively across Europe and Australia.

Steven Grey

A seasoned hospitality leader with 30+ years across Hotels, theme parks, catering, aged care, and food manufacturing. 15-year senior executive, Chef, global experience, American MBA holder.

Enquire Now

Address

Contact Us

0403729915